Lucid was engaged as a national Design Services Consultant through the PDS provider JLL, supporting project delivery under the Estate Works Program. Rather than treating each project as standalone, we took a program-wide approach as part of a team of teams, managing interdependencies, coordinating shared learnings, and building trusted relationships across the Defence estate.
Operating as the design lead, we engaged early, interrogating proposed scopes, completing feasibility assessments, and de-risking delivery through rigorous technical input. Our upfront Return Briefs reduced design-phase risk by validating project scope and budget before commitments are locked in.
By embedding consistency within project teams, we accelerated delivery, maintained quality, and reduced stakeholder fatigue, while ensuring the nuances of each Defence base were understood and addressed.