LUCID CONSULTING GROUP LIMITED (ABN 83 617 410 483) (“Lucid”) respects your privacy. This policy explains what information we collect, why we collect it, how we use and disclose it, and how you can access or correct your personal information.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect:
We only collect what is reasonably necessary for our business purposes.
We collect and use information to:
Lucid only sends marketing communications in accordance with the Spam Act 2003 (Cth) and APP 7. Each marketing message identifies Lucid as the sender and includes an unsubscribe option. We act on unsubscribe requests within five business days.
If we store or process personal information overseas (for example, via cloud or analytics providers), we take reasonable steps to ensure that those providers comply with Australian privacy standards.
We protect personal information through access controls, encryption, monitoring, and staff training. However, no online service can be entirely secure — please contact us if you have concerns.
We keep personal information only as long as necessary for business or legal requirements. When no longer needed, it is securely deleted or anonymised.
If we suspect an eligible data breach that could result in serious harm, we will assess the situation promptly. Where required, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC).
Our website is not directed at children under 16. We do not knowingly collect information from minors.
You can request access to, or correction of, your personal information by contacting us at: [email protected]
We aim to respond within 30 days.
If you are not satisfied with our response, you can contact the OAIC at www.oaic.gov.au.
We may update this policy periodically. The current version will always be available on our website.
