Toowoomba ieMR
Client: Darling Downs Hospital and Health Service
Location: Toowoomba, QLD / Giabal and Jarowair Country
To support the rollout of Queensland Health’s Integrated Electronic Medical Record (ieMR) system, critical ICT infrastructure across multiple hospital campuses in Toowoomba required upgrading.
The scope was broad — spanning multiple sites and systems — with limited existing documentation. To succeed, Lucid needed to work closely with eHITS and hospital stakeholders to define requirements, manage decanting and staging, and deliver a clear pathway to a future-ready digital health environment.
Lucid led the infrastructure uplift from planning through to detailed design and delivery, working closely with DDHHS and eHITS stakeholders through weekly brief definition workshops and into coordination meetings.
Recognising the volume and complexity of drawing updates across both the Toowoomba CBD and Baillie Henderson campuses, we developed a streamlined drawing strategy that allowed real-world data — collected via site inspections and 3D scanning — to translate directly into up-to-date, buildable documentation.
We also led staging and decanting planning across hospital services, ensuring minimal disruption during upgrades. The need was identified for a decant ward to be constructed as modular construction to enable the roll out of works whilst maintaining patient safety.
Digital infrastructure is the backbone of modern digital healthcare. Lucid’s work at Toowoomba helps ensure that patients and clinicians can rely on connected, secure, and efficient systems — not just today, but into the future. This is how we translate technical expertise into better health outcomes.
